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Corporate Responsibility

Ethical & Social Commitment

Our Corporate Policies

We adopt high standards of integrity, equity, sustainability, and quality to guide the behavior of our organization and collaborators.

Gender Equality Policy

In today's world, the gender perspective is an inescapable component of work in modern society and has become a dimension that runs through public policies. Our company assumes that gender diversity, gender equality, and the reconciliation of work life with family and personal life are essential principles for human development and its evolution.

Gender issues are strongly related to cultural patterns long established through centuries of formation, which constitutes a major challenge to advance in policies that generate greater equality of opportunities and working conditions between women and men, as well as to assume such a dimension in the design of our projects and in the provision of our services.

Such an effort requires a sustained and coherent commitment by each and every member of our organization. This translates into incorporating the gender perspective into our way of thinking and into our daily behaviors in the different areas of our work, in our personal lives, and in our conception of how this company must serve society.

Achieving greater growth and development - as individuals and as an organization - requires moving towards a culture of integration and gender inclusion in a transversal and collaborative manner. This requires a policy with concrete actions that reaffirm our contribution to the reduction of gender inequality, our commitment to respect for human rights, the promotion of opportunities on equitable terms, and the reconciliation of two worlds that do not always achieve harmony, such as family and personal life with work responsibilities.

This policy will be the framework that guides the behaviors and tasks of our entire organization, seeking to project them to all those companies and providers that collaborate externally with our work. Only in this way will we be making a real contribution to the cultural change that our society needs in this area.

We are convinced that gender equality and work-life balance constitute principles that must guide the development of the company. Not only because it allows generating favorable conditions for the professional and personal development of our collaborators, but also because it contributes directly to improving labor productivity and the sustainable growth of its economic results.

General Objective

Promote a cultural change around gender equality, both regarding uses and practices inside the company and its projection to society, through its relations with providers and the provision of services, establishing the rules and mechanisms necessary for it.

Specific Objectives

  • Encourage the access of women at all work levels of the company, under equitable conditions.
  • Promote equal working conditions and opportunities between men and women in all labor environments.
  • Create proactive conditions that allow reconciling family and personal life with work life.
  • Prevent any conduct of occupational and sexual harassment in the company, creating and activating the necessary mechanisms for its prevention and sanction.

Our Commitment

Promote the equitable inclusion of women in all work teams and in all positions, with the aim of advancing towards a representation of men and women similar to that observed in the gender composition of our society.

Quality Policy

V&V Security has defined quality as a fundamental part of its policy and strategy to achieve the total satisfaction of its clients based on compliance with established work processes, requirements demanded by clients, and legal requirements.

Quality Commitments

  • Innovation: Maintain a constant attitude of innovation in our services.
  • Knowledge Transfer: Maintain a constant training of our personnel, based on the accumulated experience of our organization.
  • Client Focus: Know and exceed expectations to achieve total client satisfaction.
  • Continuous Improvement: Permanently optimize processes and the effectiveness of the Quality Management System (QMS).
  • Personnel Development: Systematically enhance the competence and professionalism of all our personnel.

Likewise, we commit to identify, evaluate, and proactively treat risks and opportunities that may affect the achievement of our quality objectives, strengthening the resilience and sustainability of our processes. These guidelines will help us achieve our goals, improve continuously, and become a leading company in the country.

Environmental Policy

V&V Security, a leading company in security and human resource services, manifests its commitment to help preserve the environment by developing its activities and services in a sustainable manner, and for this, it assumes the following principles:

Environmental Action Principles

  • Strictly comply with all applicable environmental legislation and other voluntary commitments.
  • Implement Management Systems that contemplate programs ensuring our commitment to continuous improvement of environmental performance, using pollution prevention as a key tool.
  • Promote the efficient, rational use and reduction in consumption of natural resources.
  • Periodically review environmental management, ensuring compliance with this policy, its adequacy over time, and the establishment of periodic performance objectives and controls.
  • Actively involve our personnel in the implementation and maintenance of this policy, ensuring that all hierarchical levels receive adequate training to fulfill their environmental obligations.

Sustainability Policy

At V&V Security we recognize that caring for the environment and society strengthens our service, since being a responsible corporate citizen is directly related to being a successful business. Our development is founded on innovative and sustainable practices that seek to influence different actors in the markets and societies where we operate to generate value for all our stakeholders, whether clients or collaborators.

Considering the interrelation of the three dimensions (economic, social, and environmental), and based on our roots, values, principles, mission, and motivation, we adopt the following commitments:

General Commitment to Sustainable Development

We understand that economic development must be in harmony with social welfare, inclusion, and the valuation, conservation, and care of the environment. Therefore, our commitment is based on:

  • Establishing sustainable management in our services, based on a balance between economic, social, and environmental dimensions.
  • Supporting and respecting the protection of human rights within our sphere of influence, ensuring we are not complicit in human rights violations.
  • Facilitating and sponsoring actions and projects for the promotion of sustainability and human development.
  • Promoting awareness and training programs, seeking to make each member of our company and our entire value chain active agents in building a corporate culture committed to sustainability.

Specific Commitments

In addition to the general commitment, we assume three key priorities for the sustainability of our business:

  • Rational Use of Water: Implementation of measures for conservation and responsible use of water resources.
  • Active Life & Healthy Eating: Promotion of healthy habits and physical well-being in our community of collaborators.
  • Respect and Protection: Strict respect for fundamental human and labor rights.

Occupational Health & Safety Policy

Villablanca Security Services / V&V Security

Our company provides private security services in the areas of human resources, technology, training, and consulting, with the purpose of protecting life, peace of mind, rights, and assets of our clients. By virtue of the value that caring for people has for our company, an occupational health and safety policy has been developed addressing the following points:

Pillars of Occupational Health

  • Comprehensive and sustainable development: Promote long-term development, expressed in a socially beneficial and responsible management of occupational health and safety.
  • Regulatory compliance and voluntary commitments: Rigmerously comply with active legislation and applicable regulations.
  • Prevention and mitigation: Prevent occupational illnesses and work accidents in the processes of our mission. Ensure that everyone involved performs their work safely, executing what is planned according to procedures and instructions.
  • Continuous improvement: Improve and secure management, continuously reducing risks and significant negative social impacts through the periodic review of objectives, goals, standards, and methods.
  • Commitment and responsibility: Achieve commitment and safe behaviors through constant training, internal/external communication, and operational control.

Compliance with these points is achieved by promoting worker participation, continuously improving working conditions and environments, and transmitting a health and safety culture to sustain safe work habits. These principles are backed by management's decision to carry them to a successful end.

Training & Development Policies

The general management of our company, with the aim of improving the labor competencies of our collaborators, establishes the following training guidelines.

General Objective

Generate organizational competencies through concrete training plans and programs designed annually, consistent with our company's mission and strategic objectives. This implies fostering new professional attitudes and behaviors at all levels, adapted to technological, methodological, or organizational changes in the environment.

Annual Plan Methodology

We generate an annual training plan using the following structural methodology:

  1. Detection of training needs based on competency gaps.
  2. Design and planning of the detailed work program.
  3. Rigorous execution of the training.
  4. Evaluation of results and impact.

Policy Guidelines

  • Annually, in conjunction with each manager, a diagnosis of needs will be made based on competency gaps.
  • The program will consider activities directed to all sectors of the company and set an annual training budget.
  • Transparent selection objectives will exist for both training organisms and applying collaborators.
  • Attendance must be previously authorized by the direct supervisor.
  • Unjustified absence directly affects the budget since enrolled courses are active company costs. Unjustified absences will be analyzed before considering employees for future training and reported to management for performance reviews.
  • All training actions must be confirmed and authorized at least four days in advance.

Inclusion & Diversity Policy

Objective

Facilitate diversity in the work teams of the company, fostering a labor commitment to inclusion that implies respecting and valuing individual differences to leverage the talent and strengths of each collaborator.

Scope

This policy applies to all collaborators, men and women, without distinction of sex, age, social status, religion, sexual orientation, race, color, marital status, union affiliation, political opinion, disability, nationality, ethnic group, or any other status protected by law, and across all hierarchical levels.

Responsibility

It is the responsibility of leaders and each worker to foster an inclusive environment in their teams, prohibiting any arbitrary discrimination. It is the company's responsibility to deliver the tools and facilitate the conditions for diverse teams.

Declaration of Principles

For V&V Security, Diversity and Inclusion are part of our way of doing business, contributing directly to our work climate, corporate reputation, and brand positioning. We understand diversity as the value of having the talent of collaborators from different backgrounds, generations, capabilities, and options.

We are convinced that diverse teams make us more competitive, creative, and innovative, allowing us to offer better solutions for our clients. Inclusion represents the acceptance of individual differences, valuing everyone for their contributions.

We promote an inclusive environment of opportunities based exclusively on personal merits. This allows each collaborator to learn, grow, and advance with their maximum potential. We promote a respectful, dignified treatment for all, without allowing discrimination of any kind.